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BSB42015 Certificate IV in Leadership and Management

~~$8,400.00~~ $6,720.00 (excl. GST)

Qualification Description

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Detailed information about this qualification can be found here.

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BSB42415 Certificate IV in Marketing and Communication

~~$8,400.00~~ $6,720.00 (excl. GST)

Qualification Description

This qualification is suitable for those who use well developed marketing and communication skills and a broad knowledge base in a wide variety of contexts.

Individuals in these roles apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others, however they typically report to more senior practitioners.

Detailed information about this qualification can be found here.

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BSB51915 Diploma of Leadership and Management

~~$8,400.00~~ $6,720.00 (excl. GST)

Qualification Description

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Detailed information about this qualification can be found here.

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BSB52415 Diploma of Marketing and Communication

~~$8,400.00~~ $6,720.00 (excl. GST)

Qualification Description

This qualification applies to individuals with a sound theoretical knowledge base in marketing and communication and who demonstrate a range of managerial skills to ensure that functions are effectively conducted in an organisation or business area.

Typically they would have responsibility for the work of other staff and lead teams.

Detailed information about this qualification can be found here.

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BSBADM405 Organise Meetings

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBADM502 Manage meetings

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBADV503 Coordinate advertising research

$700.00 (excl. GST)

Unit Background

This unit covers the skills and knowledge required to conduct primary and secondary advertising research to test advertising themes and ideas. It includes assessment of research requirements, selection of research methods, and use of findings.

It applies to individuals working in a supervisory or management advertising role within an advertising team or media organisation.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBADV509 Create mass print media advertisements

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to create mass print media advertisements that communicate key features of a product, service or idea to consumers.

It applies to individuals working in a supervisory or management advertising role within an advertising team or media organisation who are primarily responsible for development of mass print advertisements. Individuals undertaking this unit may develop mass print media advertisements themselves or coordinate a team to produce the advertisement.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBCMM401 Make a presentation

$700.00 (excl. GST)

Unit Background

This unit covers the skills and knowledge required to prepare, deliver and review a presentation to a target audience.

This unit applies to individuals who may be expected to make presentations for a range of purposes, such as marketing, training and promotions. They contribute well developed communication skills in presenting a range of concepts and ideas.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBCRT401 Articulate, present and debate ideas

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.

This unit applies to individuals who contribute and present ideas that may be complex in nature and may relate to new products, services, processes or creative works using a degree of risk taking and storytelling.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBCUS401 Coordinate implementation of customer service strategies

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.

It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBCUS501 Manage quality customer service

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBFIA402 Report on financial activity

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of financial reports.

This unit applies to individuals with a broad knowledge of financial activities who contribute financial skills and knowledge to address reporting requirements of clients and legal authorities. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBHRM405 Support the recruitment, selection and induction staff

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions.

This unit applies to individuals who support recruitment, selection and induction functions under the direction of a human resource manager.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBHRM506 Manage recruitment selection and induction processes

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures.

It applies to individuals or human resource personnel who take responsibility for managing aspects of selecting new staff and orientating those staff in their new positions. It is not assumed that the individual will be directly involved in the selection processes themselves, although this may well be the case.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBINN301 Promote innovation in a team environment

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team.

It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBINT401 Research international business opportunities

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to identify available international business opportunities and assess the feasibility of a particular opportunity.

It applies to individuals who wish to investigate business opportunities outside Australia. The activity might be undertaken by an owner/manager of a business or someone with a brief to investigate such opportunities.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBITU402 Develop and use complex spreadsheets

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.

It applies to individuals employed in a range of work environments who require skills in creation of complex spreadsheets to store and retrieve data. They may work as individuals providing administrative support within an enterprise, or may be independently responsible for designing and working with spreadsheets relevant to their own work roles.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBLDR401 Communicate effectively as a workplace leader

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

This unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBLDR402 Lead effective workplace relationships

$700.00 (excl. GST)

Unit Background

This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

This unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context.

At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning and evaluation and leadership and guidance of others.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBLDR403 Lead team effectiveness

$700.00 (excl. GST)

Unit Background

This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams.

Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBLDR501 Develop and use emotional intelligence

$700.00 (excl. GST)

Unit Background

This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.

It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBLDR502 Lead and manage effective workplace relationships

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBLDR503 Communicate with influence

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others.

It applies to managers and leaders who identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMGT402 Implement operational plan

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required.

It applies to individuals who plan activities to achieve the measurable, stated objectives of the team and the organisation. At this level work will normally be carried out within routine and non-routine methods and procedures which require planning, evaluation, leadership and guidance of others.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMGT403 Implement continuous improvement

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to implement the organisation’s continuous improvement systems and processes. It covers using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

It applies to managers who have an active role in implementing the continuous improvement process to achieve the organisation's objectives. Their position is closely associated with the creation and delivery of products and services which means that they have an important role in influencing the ongoing development of the organisation.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMGT407 Apply digital solutions to work processes

$700.00 (excl. GST)

Unit Background

This unit defines the skills, knowledge and outcomes to integrate digital technologies into common management practice.

It applies to supervisors, team, new and emerging leaders who need to apply digital vision and solutions within structured work environments.
Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMGT502 Manage people performance

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMGT517 Manage operational plan

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.

This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMGT518 Develop organisation policy

$700.00 (excl. GST)

Unit Background

This unit covers the development or review of 'in house' policy in an organisation. It covers anticipating and confirming the need for policy development or review; planning the policy development process; gathering and analysing information; determining policy direction; and drafting, releasing and promoting policy.

It applies to managers who draft and review policy that is formulated to facilitate the implementation of decisions made by senior executives, business owners, and boards of management or similar.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG401 Profile the market

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to profile a target market or market segments in accordance with a marketing plan and to develop market positioning strategies.

It applies to individuals working in a variety of marketing communications occupational roles who have responsibility for a range of tasks involving analysis and planning.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG408 Conduct market research

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to conduct market research using interview and survey methodologies (excluding specialist statistical design and analysis) and report on findings.

It applies to individuals who undertake data and information gathering and analysis as a major part of their role and are required to conduct market research. These individuals often work in areas such as marketing, communications, strategic planning and organisational development.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG413 Promote products and services

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation’s products and services.

It applies to individuals with a broad knowledge of the promotion of products and services specific to an organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG417 Apply marketing communication across a convergent industry

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to work effectively within the convergent marketing communication industry.

It applies to individuals working in a variety of marketing communication roles utilising skills and knowledge from marketing, advertising, public relations and/or convergent media sectors to achieve outcomes.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG418 Develop and apply knowledge of marketing communication industry

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to research, analyse and apply knowledge within the marketing communication industry with due consideration to legal and ethical constraints and the digital communication convergent environment.

It applies to individuals who work in entry-level positions with a general knowledge of the structure, organisation and function of the marketing communication industry. Individuals in this role may provide limited leadership and guidance to others.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG501 Identify and evaluate marketing opportunities

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations.

It applies to individuals working in a supervisory or management marketing or advertising role within a marketing or advertising team or media organisation.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG502 Establish and adjust the marketing mix

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to determine the optimum marketing mix for a business through analysis of interrelated marketing components.

It applies to individuals in marketing management roles who are responsible for developing marketing and promotional mix within an organisation. They may also adjust the marketing mix when new marketing opportunities are identified.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG506 Plan market research

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to plan market research by identifying market research needs, defining market research objectives, identifying data gathering approaches and developing a market research plan.

It applies to individuals in a non-market research organisation who conduct market research planning at a managerial level.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG507 Interpret market trends and developments

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to conduct an analysis of market data in order to determine organisational and competitor business performance and to prepare market and business forecasts. The information assists in developing an organisation’s marketing plan and to determine the current or potential future success of marketing strategies.

This unit applies to marketing professionals who use statistical techniques to analyse organisational and competitor marketing performance and to interpret new and emerging trends when forecasting future business needs.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG508 Plan direct marketing activities

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to plan direct marketing activities and develop marketing plans matching organisational objectives.

It applies to individuals in a marketing management role who are responsible for planning direct marketing activities, including formulating direct marketing plans, and supervising the team implementing the plans. They may work in small, medium or large enterprises across a variety of industries.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG523 Design and develop an integrated marketing communication plan

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to identify and evaluate the range of marketing communication options and media, to design an integrated marketing communication plan, and to develop a marketing communication brief and creative brief reflecting client needs and preferences.

It applies to individuals working in a supervisory or management marketing or advertising role, within a marketing or advertising team or media organisation.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBMKG528 Mine data to identify industry directions

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to select data sources and apply analysis tools to identify trends in data that inform industry directions for a product, brand or organisation.

It applies to individuals working in a variety of marketing communications occupational roles who have responsibility for undertaking data mining to support plans and strategy development in an integrated marketing environment.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBPMG522 Undertake project work

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBPRO401 Develop product knowledge

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to develop product knowledge in preparation for the sales process.

It applies to individuals who need to solve a defined range of unpredictable problems, analyse and evaluate information from a variety of sources and who may provide leadership and guidance to others with some limited responsibility for the output of others.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBRSK401 Identify risk and apply risk management processes

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to identify risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role.

It applies to individuals with a broad knowledge of risk analysis or project management who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBRSK501 Manage risk

$700.00 (excl. GST)

Unit Background

This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBSUS501 Develop workplace policy and procedures for sustainability

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances.

It applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces and engage with a range of relevant stakeholders and specialists.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBWHS401 Implement and monitor WHS policies, procedures and programs

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBWOR301 Organise personal work priorities and development

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBWOR404 Develop work priorities

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to monitor and obtain feedback on own work performance and access learning opportunities for professional development.

This unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBWOR501 Manage personal work priorities and professional development

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.

It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBWOR502 Lead and manage team effectiveness

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBWRT401 Write complex documents

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

Detailed information about the Unit of Competency Details for this unit can be found here.

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BSBWRT501 Write persuasive copy

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to interpret a creative brief and evaluate a range of innovative options to write persuasive copy.

It applies to individuals who use well-developed advertising skills and a broad knowledge base to communicate messages in a wide range of contexts. In this role, individuals may develop copy individually or may work in a supervisory, management or freelancing capacity coordinating a team of writers.

Detailed information about the Unit of Competency Details for this unit can be found here.

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