• BSBCUS401 Coordinate implementation of customer service strategies

    BSBCUS401 Coordinate implementation of customer service strategies

    $700.00 (excl. GST)

    Unit Background

    This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.

    It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.

    Detailed information about the Unit of Competency Details for this unit can be found here.
    Add to cart Details

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