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    Qualification Description

    This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

    As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

    Detailed information about this qualification can be found here.

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    Qualification Description

    This qualification is suitable for those who use well developed marketing and communication skills and a broad knowledge base in a wide variety of contexts.

    Individuals in these roles apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others, however they typically report to more senior practitioners.

    Detailed information about this qualification can be found here.

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    BSB51915 Diploma of Leadership and Management

    $8,400.00 $6,720.00 (excl. GST)

    Qualification Description

    This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

    Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

    Detailed information about this qualification can be found here.

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    Qualification Description

    This qualification applies to individuals with a sound theoretical knowledge base in marketing and communication and who demonstrate a range of managerial skills to ensure that functions are effectively conducted in an organisation or business area.

    Typically they would have responsibility for the work of other staff and lead teams.

    Detailed information about this qualification can be found here.

  • BSBADM405 Organise Meetings

    $700.00 (excl. GST)

    Unit Background

    This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

    It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • BSBADM502 Manage meetings

    $700.00 (excl. GST)

    Unit Background

    This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

    It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.

    Detailed information about the Unit of Competency Details for this unit can be found here.

  • Unit Background

    This unit covers the skills and knowledge required to conduct primary and secondary advertising research to test advertising themes and ideas. It includes assessment of research requirements, selection of research methods, and use of findings.

    It applies to individuals working in a supervisory or management advertising role within an advertising team or media organisation.

    Detailed information about the Unit of Competency Details for this unit can be found here.

  • Unit Background

    This unit describes the skills and knowledge required to create mass print media advertisements that communicate key features of a product, service or idea to consumers.

    It applies to individuals working in a supervisory or management advertising role within an advertising team or media organisation who are primarily responsible for development of mass print advertisements. Individuals undertaking this unit may develop mass print media advertisements themselves or coordinate a team to produce the advertisement.

    Detailed information about the Unit of Competency Details for this unit can be found here.

  • Unit Background

    This unit covers the skills and knowledge required to prepare, deliver and review a presentation to a target audience.

    This unit applies to individuals who may be expected to make presentations for a range of purposes, such as marketing, training and promotions. They contribute well developed communication skills in presenting a range of concepts and ideas.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.

    This unit applies to individuals who contribute and present ideas that may be complex in nature and may relate to new products, services, processes or creative works using a degree of risk taking and storytelling.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.

    It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

    It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

    Detailed information about the Unit of Competency Details for this unit can be found here.

  • Unit Background

    This unit describes the skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of financial reports.

    This unit applies to individuals with a broad knowledge of financial activities who contribute financial skills and knowledge to address reporting requirements of clients and legal authorities. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions.

    This unit applies to individuals who support recruitment, selection and induction functions under the direction of a human resource manager.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures.

    It applies to individuals or human resource personnel who take responsibility for managing aspects of selecting new staff and orientating those staff in their new positions. It is not assumed that the individual will be directly involved in the selection processes themselves, although this may well be the case.

    Detailed information about the Unit of Competency Details for this unit can be found here.

  • Unit Background

    This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team.

    It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit describes the skills and knowledge required to identify available international business opportunities and assess the feasibility of a particular opportunity.

    It applies to individuals who wish to investigate business opportunities outside Australia. The activity might be undertaken by an owner/manager of a business or someone with a brief to investigate such opportunities.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.

    It applies to individuals employed in a range of work environments who require skills in creation of complex spreadsheets to store and retrieve data. They may work as individuals providing administrative support within an enterprise, or may be independently responsible for designing and working with spreadsheets relevant to their own work roles.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

    This unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.

    Detailed information about the Unit of Competency Details for this unit can be found here.
  • Unit Background

    This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

    This unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context.

    At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning and evaluation and leadership and guidance of others.

    Detailed information about the Unit of Competency Details for this unit can be found here.
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