BSBLDR401 Communicate effectively as a workplace leader

$700.00 (excl. GST)

Unit Background

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

This unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.

Detailed information about the Unit of Competency Details for this unit can be found here.

Description

  • Student Assessment Guide

  • Student Assessment Workbook

  • Assessor Guide with detailed instructions, benchmarks, and sample responses

  • Assessment Mapping Matrix

  • Simulated Business Environment

  • Customised Observation Check Sheet

  • Task Outcome Sheets

  • Assessment Outcome Sheet

  • Student Feedback Form

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